Telemedicine on the other side of the Pandemic

By Suze Shaffer

July 15, 2020

The Office for Civil Rights (OCR) back in March relaxed it’s enforcement for non-compliance with regards to telemedicine. They permitted the use of audio/video communication applications such as Facetime, Google hangouts, Zoom, and Skype without risk that a provider could be issued a penalty for non-compliance. Providers were encouraged to inform their patients of potential privacy risks and do their best to engage encryption and whatever means they had available to secure the data.

Even though some states are experiencing a surge in more COVID cases, medical providers are expected to seek HIPAA qualified products and obtain a business associate agreement. Telehealth providers should now have an agreement ready that will include state law provisions and data security information. Medical providers should read this agreement carefully to ensure the data security is outlined and meets their state law breach notification guidelines. Ideally, it would be best for the vendor to sign YOUR business associate agreement if you have one that has outlined security requirements.

If a medical provider does not obtain a signed business associate from a vendor, the medical provider should terminate using the vendor. Just because a vendor doesn’t sign a BAA it does NOT release them from liability. It just means the liability falls on the medical provider for not obtaining the signed document. Furthermore, the medical provider may receive fines for non-compliance should the business associate suffer a data breach or security incident. These documents are extremely important!

Many thanks to all our healthcare workers for staying strong throughout these trying times.

If you would like more information or need a business associate agreement, contact us at 877.659.2467 or complete the contact us form.

“Simplifying HIPAA through Partnership, Education, and Support”

About Suze Shaffer

Suze Shaffer is the owner and president of Aris Medical Solutions. She specializes in HIPAA compliance, risk management, and cyber security. She believes that by educating her clients in understanding why and what needs to be done to protect their practice they have a better outcome.

Suze has been instrumental in helping clients nationwide with risk management, implementing privacy and security rule policies and procedures, and ultimately protecting patient data. She includes state and federal regulatory requirements to ensure clients are protected in all areas.

She has spoken at numerous conferences and functions. She continues to educate organizations how to minimize the risks of data breaches. HIPAA compliance is not an option, it is mandatory for every organization that comes in contact with protected health information to have reasonable and appropriate security measures in place. Unfortunately, most organizations don’t realize they are not compliant until they suffer a data breach or they are faced with an audit or investigation.

Did you know that the Office for Civil Rights (OCR) is the agency that investigates data breaches? Have you seen the heavy fines that have been imposed for non-compliance?

All 50 states now have their own set of privacy laws and the State's Attorney General may also investigate privacy violations!

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