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Software Patches and Updates – Why they are so important.

Whether you work in a medical office or are a business associate, they all rely heavily on the software they use for patient care. The reason software developers send out periodic updates is because more than likely a vulnerability has been discovered and the “patch” or “update” will mitigate the issue. Vulnerabilities come in a variety of types including electronic health records (EHRs), operating systems, custom software, databases, email, and even Java and Adobe Flash. Each program will have its own type of vulnerabilities. Unpatched software poses to a threat to ePHI and updating is required under HIPAA. Routers, phones, servers, and even some refrigerators have firmware that must be updated as well.

When discussing routers, it is important to mention that all routers come with default settings, including a username and password. These must be changed, otherwise they can be hacked. Routers also need to be rebooted or reset sometimes, depending on the type of vulnerability that has surfaced. Malware can infect not only your phone and computers, but also your router. It is imperative that you have an experienced IT professional that is current on these issues. Long gone are the days of plug and play. Although it is not difficult to set up a computer or a network, securing it is a whole new game.

Even if you utilize a cloud based system, the devices you use to access your system can be compromised. If you haven’t done so already, you should invest in a qualified IT vendor that will secure and monitor your computers and network. The data that your patients have entrusted you with is sought after in many areas. It is required under HIPAA to have reasonable and appropriate safeguards in place, but besides that… it’s the right thing to do!

For more information on how Aris Medical Solutions can help your organization with HIPAA Compliance and Protecting your Data call 877.659.2467.

“Simplifying HIPAA through Partnership, Education, and Support”

About Suze Shaffer

Suze Shaffer is the Owner and President of Aris Medical Solutions, a healthcare compliance company dedicated to simplifying HIPAA compliance. Through its online compliance solution, the HIPAA Keeper™, Aris Medical Solutions provides healthcare providers and business associates with the tools, documentation, training, and expert guidance needed to achieve and maintain HIPAA compliance.

Through the HIPAA Keeper™, Aris has assisted organizations nationwide with conducting risk analyses, developing risk management plans, implementing HIPAA Privacy and Security policies and procedures, and strengthening safeguards for protected health information. Aris Medical Solutions also considers applicable federal and state privacy and security requirements to help clients build a more comprehensive compliance program.

Suze is also a speaker and has presented at numerous conferences and professional events on HIPAA compliance, cybersecurity, risk management, and data breach prevention. Helping organizations understand their responsibilities and identify vulnerabilities before they result in a breach, audit, or investigation. She believes effective compliance begins with education. By helping organizations understand not only what they are required to do, but why those safeguards are important, organizations are better prepared to protect patient information and reduce their compliance risks.

At Aris Medical Solutions, the mission is simple: “Simplifying HIPAA” through education, expert guidance, and the HIPAA Keeper™, Aris Medical Solutions helps organizations turn complicated compliance requirements into a manageable, ongoing process.

The information provided reflects regulatory requirements and guidance available at the time of writing and is intended for educational purposes only. It should not be considered legal advice.

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